Top frontline workforce training solutions to consider in 2024: A detailed roundup
This comprehensive roundup delves into over 15 training solutions, including those uniquely designed for deskless workers and others equipped with robust features to support frontline workforce training requirements. We shine a spotlight on standout capabilities relevant to frontline staff training alongside providing pricing details and platform ratings to assist you in making an informed decision.
Lingio stands out as a pioneering frontline training solution uniquely designed to meet the needs of frontline workers. Its mobile-based platform is enriched with gamification and AI elements, making learning seamless and engaging within any workflow and on any device. Lingio's commitment is towards empowering 2.7 billion deskless workers with essential skills, focusing on industries like hospitality, cleaning, facility management and more.
Key capabilities of Lingio for frontline workforce training:
- AI-powered course creation: Saves time by utilising its novel AI course creation tool to craft and customise training material specifically for your needs with generative AI. With just a few clicks, you can turn internal documents into interactive learning courses optimised for mobile use.
- Gamified learning app experience: Offers a mobile learning app specially designed for the dynamic lifestyle of frontline workers. It features an accessible interface with gamification elements and comprehensive language support.
- Powerful coaching portal for L&D admins: Provides a coaching portal for HR professionals and L&D experts for managing training programs. It allows for easy course distribution, tracking progress, celebrating achievements, and enhancing outcomes.
Lingio pricing:
Axonify is an AI-powered frontline LMS. It employs microlearning and AI-powered reinforcement techniques, catering to sectors with a significant deskless workforce, such as retail, grocery, finance, telecom, and logistics. The platform is designed to facilitate effective learning, connectivity, and performance for employees on the move.
Key capabilities of Axonify for frontline workforce training:
- Centralised information access: Provides a searchable, centralised hub for critical information, accessible on employees' devices, eliminating the need for physical documents.
- Robust feedback mechanism: Offers channels for direct customer feedback and the sharing of best practices and ideas, recognising employees as crucial brand ambassadors.
- Rapid content creation: Utilises AI to rapidly generate high-impact micro-content, significantly reducing the time required to produce reinforcement materials.
Axonify ratings:
Axonify pricing:
- Pricing information is available on request.
iTacit offers a streamlined employee platform that integrates communication and learning to improve the digital workforce experience. As a frontline workplace training system, it provides software solutions that connect teams and empower managers, effectively enhancing the digital employee experience.
Key capabilities of iTacit for frontline workforce training:
- Digital workplace app: Connects teams to their work environment, facilitating frontline team communication and simplifying the workday through a comprehensive mobile app.
- Employee feedback analysis: Utilises Voice of Employee (VoE) surveys to accurately gauge the employee experience, allowing for informed decisions to improve satisfaction and retention.
- Social intranet platform: Transforms the internal communications intranet into a social hub, maintaining active two-way communication and enhancing the employee experience with easy-to-use communication tools.
iTacit ratings:
iTacit pricing:
- Pricing information is available on request.
SwipeGuide simplifies frontline training, offering a platform for collaborative and connected work at scale. It drives operational excellence by standardising work processes and developing frontline skills without complications.
Key capabilities of SwipeGuide for frontline workforce training:
- Knowledge capture: Enables the collection of expert knowledge through crowdsourced digital work instructions and SOPs, complete with checklists and approval workflows for compliance and quality.
- Self-directed learning: Supports the development of new skills through self-directed learning content and activities, allowing users to reach higher skill levels and save their favorite materials for easy access.
- Multilingual content creation: Editors can create content in their native language, with support for translation into any left-to-right notated language.
SwipeGuide ratings:
SwipeGuide pricing:
- Paid subscription plans start from $649/month.
WorkRamp positions itself as the Learning Cloud for the modern enterprise, making training development and deployment straightforward for learning teams. It champions the consolidation of learning across entire businesses, reducing costs and resources. It is trusted by top organisations globally for its comprehensive training solutions that cater to employees, partners, and customers.
Key capabilities of WorkRamp for frontline workforce training:
- Prebuilt content: Delivers curated, ready-to-use content within its cloud LMS, fostering faster learning strategy execution and talent development.
- Product tutorials: Provides efficient tutorials in the cloud LMS to eliminate confusion and ensure comprehension. Features multiple modes, voiceovers, export options, analytics, and more, empowering admins and managers to demonstrate task completion and tool utilisation effectively.
- Certifications: Enables the development of assessments and certifications to evaluate skills and knowledge, ensuring proficiency and a comprehensive understanding of products.
WorkRamp ratings:
WorkRamp pricing:
- Pricing information is available on request.
Operandio empowers frontline employees with a comprehensive operations management platform, integrating task management, training & quizzes, brand audits, food safety, digital SOPs, and communication into one robust system.
Key capabilities of Operandio for frontline workforce training:
- Microlearning engagement: Delivers custom learning paths with engaging, bite-sized training content. Incorporates quizzes to enhance knowledge retention before and after both digital and in-person training sessions.
- Training analytics: Provides immediate access to training completion data and progress across different organisational levels, including the frontline leadership development initiatives.
- Message confirmation: Ensures critical information is acknowledged with required reading confirmations, preventing important messages from being overlooked.
Operandio ratings:
Operandio pricing:
- 14-day free trial plan is available.
- Paid pricing is available on request.
Bites integrates an AI-powered LMS for frontline training with media-based training units. It allows for creating, managing, and sharing engaging, bite-sized lessons that draw inspiration from social media vertical video trends.
Key capabilities of Bites for frontline workforce training:
- Playlist creation: Enables breaking down comprehensive topics into smaller, digestible units organised in playlists. This facilitates repeated use for recurrent training needs like onboarding, enhancing efficiency and cost-effectiveness.
- Personalised learning feed: Offers employees access to a personal feed where they can revisit any training unit for quick refreshers, ensuring continuous learning and retention.
- Bulk user management: Features a comprehensive dashboard for easy user management and performance analysis. It provides insights into views, completion rates, and quiz performances, allowing for detailed tracking of progress by role, region, or manager.
Bites ratings:
Bites pricing:
- Pricing information is available on request.
YOOBIC provides a comprehensive digital workplace solution designed to empower frontline teams through optimised communication, training, and task management. It combines an app for seamless communication, microlearning, and mobile-first task management, ensuring frontline workers have everything necessary for success directly in their hands.
Key capabilities of YOOBIC for frontline workforce training:
- SCORM-compatible microlearning: Facilitates the easy import, creation, and distribution of microlearning content, enhancing the training process with engaging, bite-sized learning units.
- Interactive newsfeed: Acts as a social media app for the workplace, allowing for the sharing of news, successes, and activities. It supports employee engagement by enabling post-sharing and gathering feedback through interactive polls.
- Live video communication: This option offers real-time interaction with deskless employees through live video, ideal for remote training sessions or instant communication. Videos can be shared on the newsfeed for those unable to attend live sessions.
YOOBIC ratings:
YOOBIC pricing:
- Pricing information is available on request.
Rallyware's performance enablement platform boosts workforce performance by smart timing and tailoring learning and business activities for each individual. It improves distributed workforce outcomes by delivering targeted training activities that promote productive behaviours.
Key capabilities of Rallyware for frontline workforce training:
- Continuous product sales training: Provides sales associates with immediate access to relevant content, ensuring they possess comprehensive product knowledge and are prepared for customer interactions.
- Streamlined & flexible communications: Allows for the customisation of communication strategies, offering the ability to broadcast messages across the entire sales force or target specific segments for more focused engagement.
- AI sales coach for on-demand mentorship: Facilitates goal achievement and sales target exceedance by customising sales tactics and resources to each seller's unique context in real-time, accelerating their success.
Rallyware ratings:
Rallyware pricing:
- Pricing information is available on request.
EdApp is a mobile-first LMS that revitalises corporate and retail training, making it efficient, effective, and enjoyable. Designed for training teams on any device, anywhere, it enhances eLearning accessibility and engagement.
Key capabilities of EdApp for frontline workforce training:
- AI-assisted course creation: Eliminates the need to start courses from scratch by using AI to generate entire courses, allowing creators to focus on refining content, design, and interactivity.
- Gamification: Breaks the stereotype of boring training by incorporating gaming elements like swipes, drag-and-drop, and match, turning learning into an engaging, game-like experience.
- Knowledge assessment with quizzes: Features an in-built quiz maker to reinforce concepts, collect feedback, and quickly identify knowledge gaps.
EdApp ratings:
EdApp pricing:
- Freemium version is available.
- Paid subscription plans start from $2.95/user/month.
MobieTrain transforms training for customer-facing teams with its AI-powered app, making onboarding, training, and communication more effective. Customisable to fit your brand, it ensures teams stay informed and engaged, leading to better performance and memorable customer interactions.
Key capabilities of MobieTrain for frontline workforce training:
- Community chat: Facilitates real-time communication within frontline teams, allowing for the sharing of materials and the creation of group discussions.
- Newsfeed & poll: Establishes a central hub for feedback, updates, and team engagement, encouraging active participation.
- In-person training coordination: Enables the scheduling and organisation of face-to-face training sessions for comprehensive hands-on learning experiences.
- AI chatbot: Enhances efficiency and the overall employee experience with an AI-powered chatbot, providing immediate assistance and support.
MobieTrain ratings:
MobieTrain pricing:
eduMe, favoured by global companies such as Uber and Marriott, specialises in training frontline workers. Its immersive, work-integrated training enhances productivity and safety and is tailored specifically to the needs of deskless employees.
Key capabilities of eduMe for frontline workforce training:
- Personalised learning hubs: Aggregates relevant training in one accessible spot, enabling learners to access needed information independently and on demand.
- Behaviour-triggered learning: Offers lessons based on user actions or feedback, like suggesting customer service training after a poor review and optimising training impact in real-time.
- Microlearning transformation from PDFs: Converts existing PDFs into engaging, bite-sized learning content automatically with eduMe AI, streamlining content creation.
eduMe ratings:
eduMe pricing:
- Pricing information is available on request.
5Mins AI modernises eLearning through a gamified, TikTok-inspired platform that uses AI and microlearning to develop a range of skills quickly. It speeds up skill learning for employees with personalised content and fun gaming elements.
Key capabilities of 5Mins AI for frontline workforce training:
- Extensive learning library: Offers access to 20,000+ micro-lessons from world-class instructors, supporting continuous employee growth tailored to specific roles and including internal training materials.
- Engagement and motivation: Features leaderboards, skill points, certifications, and peer-learning opportunities to encourage daily learning engagement.
- Business messaging app integrations: Enables learning through everyday apps like Slack and Microsoft Teams, integrating training into employees' daily workflows.
5Mins AI ratings:
5Mins AI pricing:
- Freemium version is available.
- Paid subscription plans start from approximately $12.5/user/month when billed annually.
TalentCards offers a fast way to build and share microlearning courses for deskless workers. Using a mobile platform, it presents information in simple, engaging cards filled with text, images, videos, and audio.
Key capabilities of TalentCards for frontline workforce training:
- AI-powered course creation: Automatically generates complete microlearning courses on your training topics, including 20 cards, images, and quizzes, simplifying content development.
- Spaced repetition: Improves memory and efficiency by repeating content at optimal intervals, targeting areas for improvement.
- Brand customisation: You can brand the app with your company logo and colours, seamlessly integrating with your existing training materials and corporate identity.
TalentCards ratings:
TalentCards pricing:
- Freemium version is available.
- Paid subscription plans start from $40/month when billed annually.
Ocasta Engage is an app for frontline teams that improves their sales and customer service skills daily. It uses communication, quick learning, and knowledge sharing to enhance team performance, serving as a key tool for sales support.
Key capabilities of Ocasta Engage for frontline workforce training:
- Policy acknowledgement: Transforms any content from your knowledge base into acknowledgements, ensuring staff read and understand key policies like customer data protection and company values, with digital signatures tracking compliance.
- Integrated microlearning: Leverages the same content for both learning courses and day-to-day operational needs, making essential knowledge easily searchable and applicable for processes, products, and promotions.
- Knowledge checks: Incorporates random knowledge assessments within microlearning modules to verify understanding and readiness for real-world sales scenarios, reinforcing confidence in staff competency.
Ocasta Engage ratings:
Ocasta Engage pricing:
- Paid subscription plans start from $8.06/employee/month for a commitment of 100 users.
Disprz is an AI-powered skills learning platform designed to future-proof organisations by enabling personalised learning experiences for all employees, including both desk-based and frontline workers.
Key capabilities of Disprz for frontline workforce training:
- Job readiness measurement: Utilises journey scorecards to quantify employee readiness, ensuring frontline workers have the necessary training to be effective in their roles.
- Advanced performance evaluation: Offers a comprehensive assessment engine that blends quizzes with subjective evaluations, including feedback from managers and peers, tailored to organisational needs.
- AI-curated learning pathways: Facilitates employee-led professional development with AI-curated learning journeys, adapting to individual learning styles and upskilling needs.
Disprz ratings:
Disprz pricing:
- Pricing information is available on request.
Inkling is an employee enablement platform tailored for frontline employee training. It empowers businesses to serve customers effectively. By digitising training and knowledge, Inkling transforms how organisations engage with and motivate their frontline staff.
Key capabilities of Inkling for frontline workforce training:
- Versatile learning content: Provides easily searchable long-form, quick-reference, and microlearning materials within the workflow, enhancing learning retention and business impact.
- Efficient content creation: Features intuitive tools for quickly creating engaging, mobile-ready digital content, surpassing traditional content development timeframes.
- On-the-job guidance: Equips employees with detailed task instructions, clear job expectations, and streamlined training for operational efficiency and enhanced insights.
Inkling ratings:
Inkling pricing:
- Pricing information is available on request.
