State of the Frontline Training Report 2024
Frontline workers represent 80% of the global workforce, yet only 1% of software investments go to this workforce. Many frontline industries also suffer from high turnover rates, onboarding costs and low engagement rates. We surveyed HR, L&D and business managers about their biggest challenges and what solutions they need.
Frontline training Insights
75% struggle with scheduling time for employees to do training
Compliance training is the top training priority
71% say employee retention will suffer without effective training solutions
Soft skills training is a top unmet training need
Top priorities for frontline organisations
To address the challenges of high turnover and skills shortages, frontline organisations are focusing on three top priorities.
Improve employee retention (71%)
Leadership development (64%)
Training pain points for HR and L&D
In addition to budget constraints, high turnover, and recruitment and onboarding costs, HR and L&D teams face other significant challenges.
Scheduling time for employees to complete training (75%)
Time and resources spent on creating courses (40%)
KPIs at risk without a solution
If effective training solutions aren’t implemented, frontline organisations face several critical concerns.
Employee retention and turnover (71%)
Employee engagement and morale (64%)
Download the report
Why Lingio’s frontline training platform?
Training that keeps staff at work
Reduce time spent on creating courses with AI
Track results and ROI on learning
Explore the platform
- Micro-learning exercises that fit seamlessly into the workflow, including interactive quizzes, engaging stories, and star-chase games
- In-app industry translations to 100+ languages, facilitating learning across diverse backgrounds
- Instant access through a streamlined login process, allowing users to start learning immediately without the need for app downloads
- Streamlined communication tools to enhance employee engagement with automatic text messages and email invites for courses reminders
- Dynamic admin interface to allow managers to effortlessly update employee information and modify course assignments, reducing administrative burdens and improving the adaptability of training programs
- Comprehensive access to training analytics, enabling managers to observe team competencies and training needs precisely
- Gamification elements and interactive storylines, including quizzes, point systems, and real-life challenge simulations, to make learning engaging and enjoyable
- Extensive accessibility and language features, offering WCAG-compliant courses, translations in over 100 languages, and in-app industry-term translations to enhance learning effectiveness for employees of diverse backgrounds
- Customise courses with your own branding, including logos and colour schemes, and tailor content in terms of complexity, tone, and style, ensuring a perfect fit for your educational needs and company identity