AI for hospitality: upskill staff on the go and solve staff shortages

With years of experience in the hospitality industry, Lingio’s AI-powered platform delivers training tailored to the unique demands of your business.

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Scandic ● The largest hotel operator in the Nordics

Scandic Hotels are partnering with Lingio because they generate great value for our employees...

...and as a result for our organization as well. Not only that, Lingio are really enjoyable and easy to work with – they help us to be successful and we have a truly genuine partnership.

– Pia Nilsson Hornay

HR Manager Scandic Hotels

AI in hospitality with Lingio

From improving customer service to ensuring safety standards, Lingio's industry-adapted courses equip your staff with the skills they need. Trusted by industry leaders like Scandic Hotels, our mobile-based, gamified learning solution engages your team and supports continuous learning on the go. With in-app translation for hospitality-specific terminology, it keeps employees up-to-date, reducing turnover and enhancing customer satisfaction.

The hospitality industry faces unique challenges, from staff shortages to the need for consistent, high-quality customer service. Lingio’s AI for hospitality solutions addresses these challenges by providing an innovative, mobile-first training platform. Our AI-driven courses are designed to be engaging, flexible, and effective, helping your team develop the skills they need to excel in their roles while ensuring compliance and reducing turnover.

Why Lingio

Train staff on the go with mobile-based courses

In the hospitality industry, time is of the essence. Lingio’s mobile-ready courses allow your staff to train directly on their phones, without the need to schedule time away from their duties. These short, gamified courses are designed to be engaging and easy to complete, helping your team stay informed and improve the quality of customer service without disrupting their work schedules.

Boost staff satisfaction and reduce turnover

Engaging training is key to staff retention. Lingio’s platform helps bridge the gap between headquarters and frontline workers, offering training that is both relevant and motivating. With Lingio’s proven 12x higher learning results, your team will feel more supported and valued, leading to higher job satisfaction and lower turnover rates.

Automate training and track compliance

Managing training in the hospitality industry can be time-consuming, especially with a high turnover rate. Lingio’s Tracking and Coaching Portal automates many of these tasks, sending automatic reminders and following individual results. This allows you to ensure compliance and monitor training effectiveness without having to manually chase employees, saving time and resources.

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Improving customer service with targeted training

Use AI to create and distribute courses focused on customer service skills, ensuring your team is prepared to meet the high expectations of your guests. Lingio’s platform allows for easy updates and customisation, keeping your training materials relevant and impactful.

Ensuring food safety and hygiene compliance

AI-powered courses help your team stay compliant with food safety regulations, reducing the risk of contamination and ensuring the highest standards of hygiene. Lingio’s platform tracks course completion, helping you maintain compliance across your organization.

Supporting diversity and inclusion initiatives

In a global industry like hospitality, understanding diversity, equity, and inclusion is essential. Lingio’s courses on DE&I provide your team with the knowledge they need to create an inclusive environment for both employees and guests, enhancing your company’s reputation and culture.

Why choose Lingio’s hospitality training platform

FOR COURSE CREATORS AND L&D

Choose from ready-made courses or create with AI

Lingio offers a range of courses specifically designed for hospitality. Train staff on topics including compliance, food safety, customer service skills, and DE&I. Or, let our AI Course Creator transform your current training material into a fun, gamified course.

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FOR MANAGERS AND L&D

Assess results and ensure compliance with our Tracking and Coaching Portal

Assess results and send automatic reminders directly in Lingio's Tracking and Coaching Portal. Distribute courses directly via an SMS link, track learning ROI, celebrate achievements, and boost employee engagement.

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FOR FRONTLINE WORKERS

Mobile-based learning that fits the hospitality industry

Lingio's Gamified Learning App works on all mobile and laptop devices. The app is made uniquely for frontline workers, offering short, gamified courses and professional language translations to ensure that everyone has understood the training material

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Your dedicated customer success team

Yes, we're real humans, and we’re here to help. As a customer, you can book support meetings during office hours with our dedicated customer success team, teachers and course creator experts.