Smart, seamless communication training for frontline teams

Tailored, mobile-based training from our frontline communication platform integrates seamlessly into employee's daily routines. Staff are informed, engaged, and prepared for their tasks.

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Lingio’s frontline communication training platform

Effective communication is the backbone of any successful frontline operation. Lingio’s frontline communication training platform empowers deskless workers with the skills they need to excel in their roles. Our AI-driven, mobile-based platform delivers tailored frontline communication training that seamlessly integrates into your employees' daily routines, ensuring they stay informed, engaged, and ready to tackle the challenges of their day-to-day tasks.

Why choose Lingio's frontline communication training platform?

1

Flexible, on-the-go training

Lingio understands that frontline employees are often on the move. Our platform’s mobile-first design allows teams to access training anytime, anywhere. Whether they're on a break or between tasks, employees can engage with micro-learning modules that are quick, interactive, and designed to fit into their busy schedules. This flexibility not only enhances learning but also minimises disruption to workflow, ensuring productivity remains high.
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Multilingual support for diverse teams

Communication barriers can hinder efficiency in today’s global workforce. Lingio’s platform supports over 100 languages, making it easier for your team to access training in their native language. This feature ensures that all employees, regardless of language proficiency, can fully participate in and benefit from the training, creating a more inclusive and productive work environment.

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AI-powered course customisation

Every team has unique communication needs. Lingio’s AI-driven platform allows you to customise training courses quickly and efficiently. Whether you need to convert existing training materials or create new ones from scratch, our AI Course Creator tailors the content to your specific requirements. The result is a bespoke training experience that’s relevant, engaging, and aligned with your organisational goals.
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LINGIO PLATFORM

Features and capabilities

How does the platform Lingio work?

step 1

Create frontline communication training with the AI Course Creator

Upload your frontline communication training materials into Lingio’s AI Course Creator. The platform will convert your content into an engaging, mobile-friendly course. Whether adapting existing materials or creating a new program from scratch, the process is simple and efficient, ensuring your frontline team receives the training they need without delay.

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step 2

Train frontline staff with the Gamified Learning App

Once your courses are ready, deploy them through our Gamified Learning App. Frontline employees can access their training anytime, from any device, making it easy to fit learning into their busy schedules. The app’s interactive design ensures that training is educational and enjoyable, leading to higher engagement and better outcomes.

step 3

Monitor progress with the Tracking and Coaching Portal

Use the Tracking and Coaching Portal to oversee your frontline team’s progress. The portal provides detailed analytics, allowing you to identify areas where employees may need additional support. Automated reminders help keep employees on track, ensuring that everyone completes their training on time and to a high standard.

Pia Nilsson Hornay HR Manager Scandic Hotels

Scandic ● The largest hotel operator in the Nordics

Scandic is partnering with Lingio because their services generate great value for our employees – and as a result for our organisation as well. Not only that, Lingio are really enjoyable and easy to work with – they help us to be successful and we have a truly genuine partnership.
– Pia Nilsson Hornay
HR Manager Scandic Hotels
Ambea ● The leading care provider in Scandinavia.
I am very happy that this course has become a reality. It is something that we have been asking for from the business for a long time. Villa Dalénum is a multicultural workplace with employees from all corners of the world. Many of our employees come directly from nursing education and we are their first workplace as assistant nurses. That alone is a challenge and then it is extremely valuable to be able to use Lingio to improve language skills.
– Heidi Heino
Operations manager at Villa Dalénum on Lidingö, Vardaga.
Stockholms Stad ● City of Stockholm
The language app is easily accessible and requires no user accounts or digital skills. You can also choose to learn the language with the support of your mother tongue. The concept where pedagogy and games work together is a strength and is experienced by many as entertaining. At Kista Jobbtorg, for example, we have a woman who took a bus driver's license and in that training feels that she benefited greatly from Lingio's language course for bus drivers.
– Sara Friberg
Deputy unit manager at Kista Jobbtorg, Stockholm City
Hemfrid ● Market leader in professional cleaning
We are proud to be a workplace where many foreign-born people start their careers in Sweden. Therefore, we want to be an employer that gives committed people a chance to learn about the Swedish labor market. The fact that we can offer language teaching is a great opportunity that increases the status both of our employees who become more employable, and of us as a company as more people apply to Hemfrid.
– Sofia Lindgren
Education manager at Hemfrid

Frequently asked questions

What is Lingio’s frontline communication training platform?

Lingio’s platform is a mobile-based training platform designed to improve communication skills among frontline employees. It offers AI-driven customisation, multilingual support, and gamified learning to ensure that training is both practical and engaging.

Can I customise my frontline communication training courses?

Yes, Lingio’s AI Course Creator allows you to easily customise frontline employee communication courses to meet your team’s specific needs. You can upload existing materials or create new content tailored to your frontline employee communications.

How does Lingio’s platform improve frontline employee communications?

Lingio’s platform delivers targeted, micro-learning modules that focus on key communication skills. These courses ensure that your frontline employees are well-equipped to handle their daily interactions with clarity and confidence, improving overall frontline communications.

How does the platform ensure minimal disruption to frontline workers' schedules?

Our mobile-first design allows employees to access short, focused training sessions during breaks or between tasks. This minimises disruption to their daily workflow while enhancing their frontline communications skills.

What kind of frontline communication skills can the platform help develop?

The platform can help develop various frontline employee communication skills, including conflict resolution, customer interaction, teamwork, and clear, compelling messaging tailored to your industry’s needs.

“Employees found the course fun and easy. It’s been no problem finding employees who want to join”

Heidi Heino | Operations Manager at Ambea

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