State of the Frontline Training Report 2024

Frontline workers represent 80% of the global workforce, yet only 1% of software investments go to this workforce. Many frontline industries also suffer from high turnover rates, onboarding costs and low engagement rates. We surveyed HR, L&D and business managers about their biggest challenges and what solutions they need.

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Frontline training Insights

75%

75% struggle with scheduling time for employees to do training

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Compliance training is the top training priority

71%

71% say employee retention will suffer without effective training solutions

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Soft skills training is a top unmet training need

Top priorities for frontline organisations

To address the challenges of high turnover and skills shortages, frontline organisations are focusing on three top priorities.

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Improve employee retention (71%)

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Leadership development (64%)

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Boost employee engagement (57%)
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Training pain points for HR and L&D 

In addition to budget constraints, high turnover, and recruitment and onboarding costs, HR and L&D teams face other significant challenges.

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Scheduling time for employees to complete training (75%)

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Time and resources spent on creating courses (40%)

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Individual training needs and customisation (36%)

KPIs at risk without a solution

If effective training solutions aren’t implemented, frontline organisations face several critical concerns.

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Employee retention and turnover (71%)

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Employee engagement and morale (64%)

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Compliance and safety incidents (57%)
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Download the report

Why Lingio’s frontline training platform?

1

Training that keeps staff at work

Never hassle with scheduling time for employees to complete training again. Train employees directly on their mobile phones on the go. Our short gamified courses keep employees engaged and eager to keep learning. 
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2

Reduce time spent on creating courses with AI

Let AI create and customise courses for your needs, saving weeks of time. Upload your own training material to Lingio's AI Course Creator or use one of our editable templates from the Course Library.
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3

Track results and ROI on learning

Follow learning progress and results inside Lingio's Coaching portal. Send automatic reminders and reach your learning goals effortlessly.
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Explore the platform

Save weeks of training frontline workers

Curious to learn more about Lingio’s AI-powered training platform? Request a demo and we’ll be in touch.