Frequently asked questions
What is Lingio’s software?
The Lingio Platform is an AI-powered training solution that transforms employee development through engaging and effective learning. Lingio stands out with its three featured components. The AI Course Creator allows you to transform text into interactive, customised training courses effortlessly. The Gamified Learning App provides a hands-on, engaging training experience for employees to complete these courses with elements like quizzes, point systems, and real-life challenge simulations. The Tracking and Coaching Portal offers a comprehensive overview of training programs, enabling managers to distribute courses, monitor employee progress, and celebrate achievements. With detailed analytics and reporting, it supports continuous feedback and improvement, proving ROI and adjusting strategies to meet evolving needs.
What is the Lingio AI Course Creator?
The Lingio AI Course Creator is an AI-powered tool that quickly transforms training material into engaging, bespoke courses in seconds. For example, training may centre around onboarding, security, customer service, or cybersecurity. These easy-to-complete online courses can then be distributed via SMS directly from the platform to enhance employee skills and knowledge.
What is Lingio Learning App?
What is the Lingio Coaching Portal?
I want to purchase a ready-to-use course. What do you offer?
We offer a range of premium, ready-made courses developed by teachers and industry experts within several areas, including workplace wellbeing, cybersecurity, and how to deliver high-quality customer service. You can find them all in the course library.
Can Lingio's software support multiple languages?
Yes, Lingio's software supports over 100 languages, making it ideal for multicultural teams. The in-app translations and extensive language support ensure that all employees can access and understand the training materials, regardless of their native language.
What makes Lingio’s courses more engaging?
Lingio’s courses are designed to be engaging and exciting through gamification. Elements such as quizzes, real-life simulations, and storytelling keep employees motivated and make complex compliance topics easier to understand. This approach results in higher course completion rates and better retention of compliance information.
How is my data handled and stored?
You can read our terms and conditions surrounding your data here
What is a ‘learning game’ and how does it work?
A 'learning game' is an educational tool that combines gameplay with instructional content to enhance learning engagement and retention. It works by embedding educational material into the format of a game, which may include elements such as scoring, competition, challenges, and interactive storylines. These games make learning more enjoyable and can be highly effective at motivating learners, encouraging problem-solving skills, and promoting critical thinking.
How can I get started with the AI Course Creator?
Getting started with the AI Course Creator is easy. Contact us to schedule a demo and see firsthand how you can transform your training materials into interactive, tailor-made courses. Once you become a Lingio user, simply upload your training material into our platform. Within a few clicks, you'll have an industry-specific course, optimised for engagement and ready to share.
Who can use the AI Course Creator?
Everyone can use the AI Course Creator. However, the Course Creator works particularly well for HR, L&D, and business managers overseeing staff in frontline industries, including hospitality, facility management, cleaning, transport, and homecare.
How long does the AI Course Creator take to work?
The AI Course Creator is designed for rapid course development. However, how long it takes to work depends on your specific needs. Generating a short course directly from concise text can be accomplished in just a few minutes. For more comprehensive courses involving extensive editing and customisation, the time required will vary based on the depth of content and the level of personalisation desired.
How can I create a course?
You can either upload a training document, create a course yourself from scratch, or let our AI course generator work its magic and produce a completely new course by inputting a keyword. You can also edit ready-made courses from our premium library.
How do I create several answer choices?
Your new AI assistant creates multiple-choice answers for your questions in seconds - you can choose what you’d like to include.
What learning formats can the Course Creator generate?
The Lingio AI Course Creator supports a variety of engaging learning formats to enhance the educational experience. It can generate interactive quizzes, dynamic dialogues, and immersive stories that simulate real-world scenarios to make learning engaging and enjoyable.
How can I customise my course?
You can change the design of your course using the Lingio AI Course Creator through several customisable options:
- Content editing: Easily edit the written content of your course to better fit your training objectives and audience needs. Adjust the complexity of the language, update information, or restructure lessons to improve clarity and flow.
- Question customisation: Decide which AI-generated questions to include in your courses.
- Branding and identity: Incorporate your company’s logo and adjust the colour schemes to align with your brand identity. Choose from a selection of WCAG-approved colour palettes to ensure accessibility.
- Character customisation: Personalise characters in course dialogues by choosing names and roles that resonate with your organisational context.
- Interactive elements: Add or modify interactive elements like quizzes and dialogues. You can also integrate multimedia such as videos and images from a royalty-free bank or upload your own.
- Course tone and style: Set the tone of the course content, whether it’s formal, conversational, or instructional, to match the preferred communication style of your audience.
How can the Lingio Coaching Portal improve team training and development?
How does the automated engagement feature work?
Can the Lingio Coaching Portal help identify areas of improvement for employees?
Yes, the portal is an integral part of the employee coaching process, enabling managers to pinpoint employees' focus areas for growth with ease. Thanks to its detailed reporting features and analytics on training impact and employee progression, the portal provides a solid foundation for understanding and enhancing the coaching process. This facilitates a more targeted and effective approach to employee development.
Is the Lingio Coaching Portal suitable for all types of organisations
Who is Lingio Learning App designed for?
What devices are compatible with Lingio Learning App?
How does gamification enhance learning in the app?
How do staff members log in to the app?
Staff can easily log in to the Learning App using their mobile device or tablet without the need for complex login procedures, installations, or passwords that are required with many training programs and learning management systems (LMS). No technical expertise is needed.
Does Lingio’s Learning App combine well with instructor led training?
How effective is Lingio's Learning App for training employees?
How do I delete my account?
Please reach out to us at here if you want to delete your account.
What is employee onboarding software?
Employee onboarding software is a digital product designed to streamline the process of integrating new hires into a company. Onboarding tools typically automate tasks such as training, documentation, and orientation. The aim is to ensure a smooth transition, enhance engagement, and improve retention by making the onboarding experience efficient and engaging for both employees and managers.
How does Lingio’s Coaching Portal enhance the onboarding process?
The Coaching Portal allows managers to assign courses, monitor employee progress, and access comprehensive training analytics. Automated reminders and encouragement keep employees on track, while the user-friendly interface facilitates efficient communication and management of the onboarding process.
Is Lingio's software mobile-friendly?
Yes, Lingio's employee training software is completely mobile-friendly and compatible on all devices. The Gamified Learning App allows employees to access their training anytime and anywhere for the ultimate flexibility and convenience. The app's micro-learning exercises are perfect for on the go learning, making it easy for new hires to stay engaged and complete their training.
How does Lingio ensure high course completion rates?
Lingio ensures high course completion rates by offering engaging, interactive courses that feature gamification such as quizzes, stories, and real-life simulations. The gamified elements and reward systems keep employees motivated and invested in their learning journey, leading to higher retention and completion rates compared to traditional training methods.
Can I customise courses to match my company’s branding?
Absolutely. Lingio's AI Course Creator offers various customisation options, including branding, colour schemes, and writing styles. This ensures that the training materials reflect your company’s identity and values, providing a cohesive and branded onboarding experience for your new hires.
What kind of support does Lingio offer?
Lingio offers comprehensive support for its software, including a team of teachers, learning experts, and customer success specialists. Whether you need help setting up the software or customising courses, Lingio's support team is available to assist you every step of the way. You can easily book a meeting with a real support member to receive personalised assistance whenever you need it.
What is compliance training software?
Compliance training software educates employees on laws, regulations, and company policies relevant to their job roles. It typically automates training creation, distribution, and tracking, ensuring that employees understand and adhere to compliance standards, mitigating risks, and enhancing workplace safety.
What type of compliance courses can Lingio create and support?
Lingio's compliance training software is highly versatile. It can support the creation and delivery of a wide range of compliance courses tailored to meet various industry standards and regulations.
Some of the key compliance areas Lingio can cover include:
- Cybersecurity
- GDPR (General Data Protection Regulation)
- I-9 Compliance
- HACCP (Hazard Analysis and Critical Control Points)
- HIPAA (Health Insurance Portability and Accountability Act)
- OSHA (Occupational Safety and Health Administration)
- ITAR (International Traffic in Arms Regulations)
- SOX (Sarbanes-Oxley Act)
- ISO 9001
Lingio allows you to easily create or customise courses on compliance topics like these to fit your organisation's specific needs.
Why is it important to train employees on compliance?
Training employees on compliance is essential for maintaining legal and regulatory standards within an organisation. It helps prevent legal penalties, improves workplace safety, protects the company’s reputation, and ensures that all staff are aware of and adhere to industry-specific laws and internal policies, creating a culture of accountability and integrity.
What are upskilling platforms?
Generally, upskilling platforms are digital solutions designed to improve employees' skills and knowledge through targeted training programs. These platforms typically offer a variety of courses and learning materials aimed at enhancing specific competencies relevant to an individual's role or industry. Upskilling platforms help organisations quickly address skill gaps, support professional development, and adapt to business needs, ensuring their workforce remains competitive and proficient in new and existing skills.
What type of skills can employees learn with Lingio?
Employees can learn a vast range of skills with Lingio, making the career advancement opportunities almost limitless. Some popular examples include compliance training, customer service, technical skills, leadership development, and soft skills. The platform's versatility assures that training can be tailored to meet the specific needs of any industry or role.
How does Lingio use AI and machine learning to create training courses?
Lingio leverages artificial intelligence, machine learning, and computer science to change text into interactive training courses. The AI Course Creator analyses the input text, identifies key concepts, and structures the content into engaging, gamified training modules. These technological advancements allow continuous updates and personalisation, keeping the training content fresh and aligned with changing skills requirements.
Which are the best upskilling platforms for employers?
The best upskilling platforms offer comprehensive, engaging, and accessible training solutions. Lingio provides AI-driven course creation, gamified learning, and extensive language support, giving it a competitive edge and making it a top choice for diverse, frontline teams seeking effective skill development.
Is Lingio a corporate upskilling platform?
Lingio is a learning platform primarily focused on skills development for frontline workers. However, it also works effectively for corporate employees. Lingio provides tailored, interactive training solutions that cater to the needs of both groups, boosting skills and productivity across the board.
Can Lingio be used to train employees in creative arts and practical skills?
Yes, Lingio is highly versatile and can be used to train employees in a wide range of disciplines. If your team needs to develop artistic abilities, such as design and multimedia production, or acquire hands-on skills like carpentry, plumbing, or culinary arts, Lingio can create the right training courses. This ensures that your employees gain the proper skills necessary to excel in their roles.
Can I customise the training courses?
Yes, Lingio's platform provides various customisation options, including branding, colour schemes, and writing styles. You can also modify pre-made courses or create new ones to meet your company's specific requirements.
How does Lingio ensure minimal disruption to work schedules?
Lingio's mobile-based, micro-learning approach allows employees to complete professional development training in short, focused sessions that fit into their daily workflows. This ensures minimal disruption to work schedules while maintaining high engagement and retention rates.
How does Lingio’s training platform benefit human resources (HR)?
Lingio simplifies the frontline employee training and onboarding process for HR professionals by automating course creation, distribution, and progress tracking. The AI Course Creator saves time by converting existing materials into engaging courses, while the Gamified Learning App and Tracking and Coaching Portal boost employee engagement and provide valuable insights into training effectiveness.
What are some examples of training courses to create?
Lingio’s frontline training solutions can help create a wide range of courses to meet various training needs.
Here are just a few examples of frontline training courses you can create:
- Leadership skills: Developing effective leadership techniques and strategies.
- Emotional intelligence: Enhancing interpersonal skills and emotional awareness.
- Customer experience: Improving customer interactions and service skills.
- Compliance training: Ensuring adherence to industry regulations and standards.
- Safety procedures: Teaching workplace safety and emergency protocols.
- Technical skills: Providing training on industry-specific tools and technologies.
Is Lingio a corporate upskilling platform?
Lingio is a learning platform primarily focused on skills development for frontline workers. However, it also works effectively for corporate employees. Lingio provides tailored, interactive training solutions that cater to the needs of both groups, boosting skills and productivity across the board.
Can Lingio be used to train employees in creative arts and practical skills?
Yes, Lingio is highly versatile and can be used to train employees in a wide range of disciplines. If your team needs to develop artistic abilities, such as design and multimedia production, or acquire hands-on skills like carpentry, plumbing, or culinary arts, Lingio can create the right training courses. This ensures that your employees gain the proper skills necessary to excel in their roles.
How does the Lingio AI Course Creator help HR and L&D professionals streamline training?
Lingio’s AI Course Creator allows L&D and HR professionals to quickly convert existing materials into interactive courses, drastically reducing preparation time. It also facilitates effective communication and automates reminders, saving time by reducing the need to follow up with learners on course completion — a key benefit of AI in learning and development.
How does Lingio help facility management professionals?
Lingio enables facility management teams to quickly convert safety protocols and training documents into interactive courses, ensuring timely distribution and compliance. The platform also tracks completion rates, helping you ensure that all employees are up-to-date with essential information.
What does accessibility mean as a benefit in employee training?
Accessibility in employee training refers to designing and delivering learning that can be fully accessed and understood by all employees, regardless of their abilities, language proficiency, or disabilities. This includes providing content that meets accessibility standards, such as WCAG, and offering features like language translations and adaptable learning formats to ensure everyone can participate effectively.
What makes Lingio’s Accessibility Training Platform inclusive?
Lingio offers in-app translations for over 100 languages and WCAG-compliant courses. This ensures that all employees, regardless of language proficiency or accessibility needs, can fully engage with the training materials, promoting an inclusive learning environment for everyone.
What does WCAG compliance mean for Lingio’s courses?
WCAG compliance ensures that Lingio’s training courses adhere to the Web Content Accessibility Guidelines, making digital content accessible to people with disabilities. Lingio’s courses are designed to be accessible to employees with visual, auditory, cognitive, and motor impairments.
How does Lingio enhance employee engagement in training?
Lingio integrates gamification and mobile-based learning, which significantly boosts employee engagement and course completion rates - up to 12 times higher than the industry average. This approach enhances knowledge retention and contributes to a more skilled and motivated workforce.
What devices can I use to access Lingio’s training courses?
Lingio’s training courses are accessible on any device via the mobile-based Gamified Learning App. This allows employees to complete training anytime, anywhere, and at their own pace, making learning convenient and adaptable to different schedules and needs.
How does Lingio's training and productivity software help with employee monitoring?
Lingio’s training and productivity software offers a Coaching and Tracking Portal that allows managers to monitor employee training progress in real time. It provides detailed analytics, course completion tracking, and automated reminders, ensuring employees stay on track with training. This visibility helps managers identify skill gaps, enhance training effectiveness, and support continuous productivity improvements.