Privacy Policy of lingio.com

Latest update: 14 August 2024

Controller

Lingio AB, company No. 559004-1538, is the controller under the EU Data Protection Regulation (”GDPR”) for the personal data processing for which we determine the purposes and means. In accordance with the GDPR, we must provide information on how we as controller process personal data in our business.

If you have any questions concerning our processing of your personal data, you can contact us at:

info@lingio.com, or

c/o iOFFICE
Drottninggatan 32

111 51 Stockholm, Sweden

Personal data and personal data processing

Personal data is any kind of information that can directly (for example name or social security number) or indirectly identify or be linked to a living person. Examples of information that can be indirectly attributed to a living person are IP addresses that are processed in a computer without any names being mentioned.

All types of actions taken with personal data constitute personal data processing. Examples of usual processing are collection, registration, organisation, structuring, storage, processing, transmission, and deletion.

 

This is how we process your personal data

Personal data collected via cookies

Categories of personal data:

  • Web traffic (data sent and received by you when visiting our website)
  • User behaviour (such as how you browse on our website and what you click on)
  • IP address

Purpose:

The personal data is collected for analytical purposes via cookies, to track and examine the use of the website by the user, and to prepare reports on its activities.

Legal basis:

Consent

The personal data is collected from:

 

You, as a data subject

Retention period:

The personal data will be deleted or anonymised after 14 months.

Recipients or categories of recipients of the personal data:

We share your personal data with the following processors:

  • Google Ireland Ltd
  • Hotjar Ltd
  • Dealfront Group GmbH (former Leadfeeder)

The processors who are engaged may only process personal data in accordance with the purposes and instructions on processing and security that we have provided for the processing in a data processing agreement.

We share your personal data with the following independent controllers:

  • Facebook, Inc.
  • LindkedIn, Inc.

Is there any automated decision-making, including profiling?

No

Is personal data transferred to a third country?

 

Yes (the United States of America)

Is there a legal obligation to provide personal data to us?

No

Is it necessary to provide personal data to enter into or to fulfil an agreement?

No

 

Personal data collected through the contact form 

Categories of personal data:

  • Name
  • Company name
  •  Email address
  • Phone number
  • Content of the message

Purpose:

  • 'Administrate, reply to, and follow up on messages received through the contact form; and
  • Send marketing emails

Legal basis:

Consent

The personal data is collected from:

 

You, as a data subject

Retention period:

Personal data collected for the purpose of sending marketing communications will be deleted as soon as the data subject unsubscribes from marketing communications or becomes an unengaged contact (meaning a contact who has not engaged with the last 16 emails sent to them).

Recipients or categories of recipients of the personal data:

We share your personal data with the following processors:

- the supplier of the newsletter solution: HubSpot, Inc.

 The processors who are engaged may only process personal data in accordance with the purposes and instructions on processing and security that we have provided for the processing in a data processing agreement.

Is there any automated decision-making, including profiling?

No

Is personal data transferred to a third country?

 

Yes (the United States of America)

Is there a legal obligation to provide personal data to us?

No

Is it necessary to provide personal data to enter into or to fulfil an agreement?

No

 

Recipients of the personal data

Employees at Lingio AB

Your personal data will be shared with our employees who need access to them to perform their work duties.

 

Processors

We use suppliers to provide the following services:

  • HubSpot, Inc.: management of email newsletters
  • Google Ireland Ltd, Hotjar Ltd, Dealfront Group GmbH: provision of analytics services

Processors who are engaged may only process personal data in accordance with the purposes of the processing defined in a data processing agreement and the instructions that we have issued concerning the processing.

 

Independent controllers

We also share your personal data with certain companies that are independent controllers. The fact that the company is an independent controller means that we are not the ones who determine how the personal data disclosed to the company will be processed. Independent controllers with whom we share your personal data are:

  • Facebook, Inc.
  • LindkedIn, Inc.

When your personal data is shared with a company who is an independent controller, it is that company's privacy policy and personal data management that apply to the processing of your personal data by that company.

 

Transfer of personal data to a third country

 In connection with our processing of your personal data, there will be a transfer to a third country.

Transfer will take place to the following countries for which there is an adequacy decision from the European Commission:

Country: United States of America: the processors used are certified under the EU-U.S. DPF.

 

Risks and security measures

Lingio AB takes technical and organizational security measures to protect your personal data against loss and unauthorised access. This includes, for example, secure and private connections (such as VPN), encryption, and that access to your personal data is always limited to those employees who must have access to your personal data to perform their work duties. We continuously evaluate our systems and routines as well as our policies to ensure that they are safe and protected.

For more information, please contact us. Use the contact details at the top of this privacy notice.

 

Which rights do you have in relation to our processing of your personal data? 

You have several rights under the GDPR. If you wish to exercise any of your rights or have any questions, you can contact us. Contact details can be found at the top of this privacy notice.

Right to be informed

You have the right to receive information about how we process your personal data, which we provide you through this privacy notice.

More information about this right can be found on the website of the Swedish Authority for Privacy Protection at The data subject’s rights.

 

Right of access

You can request information as to whether we process personal data relating to you and, if so, receive a copy of the personal data processed - a so-called register extract - together with certain more detailed information

More information about this right can be found on the website of the Swedish Authority for Privacy Protection at The data subject’s rights.

 

Right of rectification

We have a responsibility to ensure that the personal data we process is correct, but if you consider that personal data relating to you is incorrect or incomplete, you have the right to request that the information be corrected.

More information about this right can be found on the website of the Swedish Authority for Privacy Protection at The data subject’s rights.

 

Right to object

When we process your personal data within the framework of our legitimate interest, you have the right to object to the processing at any time. If we cannot show that there are legitimate grounds for continuing to process the personal data, we must cease the processing. You have always the right to object at any time to your personal data being processed for direct marketing purposes. If an objection to direct marketing is made, your personal data may no longer be processed for such purposes. You can unsubscribe from direct marketing communications at any time by clicking on the “unsubscribe” link at the bottom of our marketing emails or by contacting us at info@lingio.com.

More information about this right can be found on the website of the Swedish Authority for Privacy Protection at The data subject’s rights.

 

Right to withdraw consent

If our processing of your personal data is based on your consent, you can withdraw consent at any time by contacting us at info@lingio.com. Withdrawal of consent does not affect the legality of the processing of your personal data that took place before the withdrawal.

More information about consent as legal basis for processing personal data can be found on the website of the Swedish Authority for Privacy Protection at Lawful grounds for personal data processing.

 

Right to limitation of processing

In certain cases, for example if you have objected to the processing, you have the possibility to request a limitation of the processing of your personal data. By requesting a limitation, you have, at least for a certain period of time, the possibility to stop us from using the data other than to, for example, defend legal claims. You can also prevent us from erasing the data, for example if you need the data to claim damages.

More information about this right can be found on the website of the Swedish Authority for Privacy Protection at The data subject’s rights.

 

Right to erasure

In certain cases, you can obtain the erasure of your personal data. When your personal data is necessary for the purposes for which it was collected, is needed to fulfill a legal obligation or when we need to establish, to assert or defend legal claims, we cannot erase the data.

More information about this right can be found on the website of the Swedish Authority for Privacy Protection at The data subject’s rights.

 

Right to data portability

If we process personal data relating to you to fulfill an agreement, you have the possibility in certain cases to obtain your personal data to use it somewhere else, for example transferring the data to another personal data controller.

More information about this right can be found on the website of the Swedish Authority for Privacy Protection at The data subject’s rights.

 

Comments about our processing?

If you have any comments about our processing of your personal data, please contact us. You can find our contact details on top of this Privacy Notice.

You can also file a complaint at the Swedish Authority for Privacy Protection. Information about filing complaints is found on their website at Complain about incorrect processing of your personal data.

If you have suffered damages because your personal data has been processed in violation of applicable law, you may be entitled to compensation. You can then request damages from us or file a claim for damages in a general court. You can find our contact details on top of this Privacy Notice.